Civil Society Utilizes Collaborative Governance Approach to Improve Healthcare Access for the Poor in South Sulawesi
Healthcare providers in Indonesia expect patients to complete complex administrative requirements before receiving services.
For low-income families, this can cause delays and have a negative impact on their health and wellbeing. On August 8, 2022, the Pangkep (South Sulawesi) branch of Indonesia’s largest philanthropy the National Alms Agency (Badan Amil Zakat Nasional or Baznas) signed in collaboration with USAID MADANI civil society partner LEKRAC, a memorandum of understanding with frontline agencies, village administrators, local civil society organizations (CSOs), and community groups to improve access to public healthcare services for vulnerable households. MADANI’s partner CSOs and village government administrators will identify residents unable to pay the monthly premiums for the Indonesia Health Insurance Program (BPJS). Baznas will use this data to determine beneficiary eligibility for its financial assistance program, which will cover unpaid or outstanding BPJS fees. In addition, the Pangkep government will use this data to expand Indonesia’s Social Welfare Integrated Data (DTKS) coverage of the poor.